Helpful answers

Frequently Asked Questions

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Southern Craft Co.

Good questions.
Straight answers.

Everything you need to know about transfers, ordering, shipping, and your finished press.

01

What are DTF transfers?

DTF (Direct-to-Film) transfers are ready-to-press designs that you apply to your own garment using a heat press. Shirts and garments are not included.

02

What sizes do you offer?

Transfers are available in 4×4, 6×6, 8×8, 10×10, and 11×11 sizes.

03

Is there a minimum order?

Yes. There is a $10 merchandise minimum before shipping. You may mix designs and sizes to reach it.

04

Do you offer bulk pricing?

Yes! Bulk pricing is calculated automatically from the total number of transfers in your cart. Designs and sizes may be mixed and matched.

05

How do I order?

Browse Shop Designs, open a category, choose a size and quantity, add your favorites to the cart, and check out securely online.

06

How do I pay?

Website orders are paid securely through Stripe during checkout. Southern Craft Co. does not receive or store your full card number.

07

How much is shipping?

Shipping is $4.95 for merchandise totals under $50. Merchandise totals of $50 or more receive free shipping.

08

Will the preview watermark print?

No. Watermarks and catalog identification protect the preview image and will not appear on the finished transfer.

09

What fabrics can I use?

DTF transfers generally work on cotton, polyester, and cotton/poly blends. Always confirm that the garment can withstand the required heat and pressure.

10

Can I request another design?

Yes! Contact Southern Craft Co. with what you are looking for. Requests are not guaranteed, but I’ll be happy to see what I can do.

11

Can I change an order?

Contact Southern Craft Co. immediately. Changes cannot be guaranteed after payment or once production has begun.

12

When will my order ship?

Standard turnaround is 5–7 business days after payment. This does not include weekends, holidays, or USPS transit time.

13

Will I receive tracking?

Yes. USPS tracking information is provided once your order ships.